Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options within Australia:
- Express Shipping – 2–4 business days
Free Shipping We offer express shipping included within the price when ordering in Australia. International orders may incur additional fees upon checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at Alphanexautoparts@outlook.com so we can resolve the issue promptly.
International Shipping We ship internationally to a wide range of countries. International delivery times and shipping rates vary by destination and will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in their country.
Contact Us If you have any questions about your order or our shipping policy, please contact us at Alphanexautoparts@outlook.com or 0457168395.